1. Who We Are
This website is operated by Comfort Zone Air Conditioning & Heating (“Comfort Zone”, “we”, “us” or “our”), a licensed Florida HVAC contractor, Florida licence number CAC1823915, with its principal place of business at 4188 Westroads Drive, Suite 128, Riviera Beach, Florida 33404.
In these terms, “you” means any person who accesses or uses this website.
2. What These Terms Cover
These Terms of Service apply to your use of this website only. They govern browsing the site, reading its content, and submitting an enquiry or service request through it.
These terms are not your service contract. Any HVAC work we perform for you is governed by the separate written proposal, work order, invoice or service agreement you receive and approve for that job — including its scope, pricing, payment terms, equipment warranty and any notices required by Florida law.
If anything in these website terms appears to conflict with your signed work order or service agreement, that document governs the work.
3. Acceptance of These Terms
By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the site.
4. Using This Website
You may use this site for lawful purposes only, and to learn about or request our services. You agree not to:
- Use the site in any way that breaches applicable law or regulation
- Attempt to gain unauthorised access to the site, its servers or any connected systems
- Introduce malicious code, or otherwise interfere with the site's operation or security
- Use automated systems to scrape, harvest or copy content from the site without our written permission
- Submit false, misleading or fraudulent information through any form on the site
- Use the site to transmit unsolicited commercial messages
We may suspend or restrict access to the site, in whole or in part, where we reasonably believe it is being misused.
5. Information on This Site Is Not Professional Advice
The content on this website — including service descriptions, guidance articles, frequently asked questions and any troubleshooting suggestions — is provided for general information only. It is not a substitute for an on-site inspection or diagnosis by a licensed HVAC technician.
Heating and cooling systems vary considerably between properties, and the correct course of action depends on equipment, ductwork, airflow and site conditions that cannot be assessed remotely. You should not rely on general information from this site when deciding how to address a specific problem with your system.
If you smell burning, see smoke, or suspect an electrical fault or a refrigerant or gas leak, do not rely on this website. Switch the system off at the breaker where it is safe to do so and call us on (561) 790-5910. If you suspect a gas leak or there is a fire, leave the property immediately and call 911.
If your system has frozen, switch cooling off and leave the fan running rather than continuing to run it, then call us.
6. Pricing, Estimates and Quotes
Any prices, ranges, promotions or cost indications shown on this site are for general guidance and are subject to change without notice. They do not constitute a binding offer or a quotation for your property.
Actual pricing for any work depends on inspection, the scope of work, load calculation, site conditions, equipment availability, permitting requirements and access. A binding price is provided only in a written proposal, estimate or work order issued by us for your specific job.
Where financing is referenced on this site, it is subject to credit approval and to the terms of the finance provider. Availability and terms are confirmed before you commit to anything.
7. Service Requests and Scheduling
Submitting a form or contacting us through this site is a request for service, not a confirmed appointment, and it does not create a contract between us. A booking exists only once we have confirmed it with you directly.
References on this site to same-day service, emergency response or availability describe what we aim to provide. They depend on technician availability, workload, location and conditions at the time, and are not guarantees.
8. How We Contact You
When you provide your telephone number, email address or other contact details through this site, you agree that we may contact you about your enquiry or service request — by telephone, text message or email — using the details you provided.
Message and data rates may apply to text messages, and message frequency varies. You can opt out of text messages at any time by replying STOP, after which no further messages will be sent, and you can reply HELP for support or more information. You can also ask us to stop contacting you by any method by telling us. Opting out of marketing messages does not prevent us from contacting you about work already scheduled or in progress.
Consent to receive marketing communications is not a condition of purchasing any service from us. Our full text messaging practices are set out in our Privacy Policy.
9. Privacy
Information you submit through this site is handled in accordance with our Privacy Policy, which explains what we collect, how we use it, and the choices available to you.
10. Intellectual Property
All content on this website — including text, graphics, logos, photographs, page layouts and the Comfort Zone name and marks — is owned by us or used with permission, and is protected by copyright, trademark and other applicable laws.
You may view this site and print or download individual pages for your own personal, non-commercial reference. You may not otherwise reproduce, republish, distribute or exploit any part of the site commercially without our prior written consent.
11. Reviews, Comments and Submissions
If you submit a review, comment, photograph, testimonial or other material to us through this site, you confirm it is your own, that it is accurate, and that it does not infringe anyone else's rights. You grant us a non-exclusive, royalty-free licence to use, reproduce and display that material in connection with our business.
We may decline to publish, or may remove, any submission at our discretion.
12. Third-Party Links and Services
This site may link to, or embed services from, third parties — including mapping services, review platforms, scheduling or form tools, finance providers and equipment manufacturers. We do not control those third parties and are not responsible for their content, services, availability or privacy practices. Links are provided for convenience and do not imply endorsement.
13. Site Availability
We aim to keep this website available and accurate, but we do not guarantee uninterrupted or error-free access. We may modify, suspend or discontinue any part of the site at any time without notice.
14. Disclaimer of Warranties
This website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, secure or free of errors, or that the information on it is complete, current or accurate at any given moment.
Nothing in this section affects any warranty we provide for HVAC work actually performed, or any manufacturer warranty on equipment we install. Those warranties, where they apply, are set out in your written work order or service agreement and in the manufacturer's documentation.
15. Limitation of Liability
To the fullest extent permitted by Florida law, Comfort Zone Air Conditioning & Heating will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or business, arising out of or relating to your use of this website or your reliance on information contained on it.
This limitation concerns the website. It does not limit any liability that cannot lawfully be limited, and it does not affect our obligations in respect of HVAC work performed under a service agreement with you.
16. Indemnification
You agree to indemnify and hold harmless Comfort Zone Air Conditioning & Heating and its officers, employees and agents from any claims, losses, liabilities and reasonable expenses arising out of your misuse of this website or your breach of these terms.
17. Governing Law and Venue
These terms are governed by the laws of the State of Florida, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these terms or your use of this website will be brought in the state or federal courts located in Palm Beach County, Florida, and you consent to the jurisdiction of those courts.
18. Changes to These Terms
We may update these terms from time to time. The version published on this page is the version in effect, and the date it was last updated is shown at the top. Your continued use of the site after any change constitutes acceptance of the revised terms.
19. Severability
If any provision of these terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force.
20. Contact Us
Questions about these terms can be directed to:
